FAQ

License purchases and activations

I have an existing Papers 1.5 license, can I use the same license to activate Papers 3 for Windows? Yes, Papers 3 for Windows works with an existing P2 and P3 license keys. Each Papers license can be used to activate Papers in up to three computers at the same time?

How long is the free trial period? The free trial period is 30 days.

I just bought Papers 2, do I have to pay again for Papers3?

If you bought Papers2 on or after August 1st, 2013 you are eligible for a free Papers 3 license. If you have a Papers1 or Papers2 serial number, you are eligible for a 50 % discount on Papers 3.

Do you give discount on Papers 3? If you are a student (high school, undergraduate, master, PhD student) you are eligible for a 40 % discount on Papers 3.

I already have a Papers2 license and I'm also a student. Can I get a student discount on top of the upgrade discount?

Unfortunately we don't offer any additional student discount on top of the already discounted upgrade.

I have a Papers license number. Can I use it to activate Papers 3 for iOS? If not, can I get any discount on the iOS version if I own a desktop license?

Papers 3 for iOS is a separate product from the desktop applications and you have to buy the iOS app separately from iTunes App Store. Because we depend on Apple for purchases on the App Store we are unable to give any discount on the iOS version either.

Why can't you buy Papers 3 from the Mac App store? Can I buy Papers 3 with my App store gift card?

One of the main reasons why we can't have Papers in the Mac App store is that at the moment, Magic Citations cannot be implemented without violating some of the rules of the Mac App Store, the major issue being the requirement to sandbox the process. In particular, Magic Citations needs to determine the front application, and makes use of Applescript to interact with the front application. It also needs read access to the file corresponding to the front window, as well as write access to that file (in the case of Word), or to a newly created file in the same directory.We are still hopeful that these issues can be resolved, and we can work around some of these limitations with Apple.

Where can I find the Papers license agreement? You can access the Papers license agreement before you complete your purchase by clicking on the license agreement link on the store page (within the app or online). You also need to "accept the licence agreement" when downloading and installing the app.

You can also download the license agreement from here.

Is Papers available in any other language than English and if not, do you plan to support other languages in the future?

Papers is currently only available in English. We don't have plans to translate Papers to other languages in the immediate future but it is something that we would like to do at some stage. Thank you for your patience.