syncing

kristin's Avatar

kristin

05 Apr, 2016 11:25 AM

Hi,
my ipad comes up as a device on the papers mac site, and it allows me to do a bidirecctional sync, but none of the articles (and I have heaps on my ipad which iā€™m worried will die soon) do not come across to my mac.

all my articles are on my ipad - i need to sync them asap.

do i need to purchase papers? I thought i had already

  1. 1 Posted by kristin on 05 Apr, 2016 11:31 AM

    kristin's Avatar

    are you writing back to me?

  2. Support Staff 2 Posted by Ayie on 06 Apr, 2016 07:13 AM

    Ayie's Avatar

    Hi Kristin

    Apologies for the inconvenience. To confirm, are which versions are you running on your devices?

    Best Wishes,
    Ayie

  3. Ayie closed this discussion on 06 Apr, 2016 07:13 AM.

  4. Kristin Cornell re-opened this discussion on 06 Apr, 2016 08:07 AM

  5. 3 Posted by Kristin Cornell on 06 Apr, 2016 08:07 AM

    Kristin Cornell's Avatar

    They were both old versions 2yesrs old.. - I have upgraded the one on my Mac to papers 3 but not in the iPad as I'm scared of losing everything!

  6. Support Staff 4 Posted by Ayie on 06 Apr, 2016 08:19 AM

    Ayie's Avatar

    Hi Kristin,

    I'm afraid Papers 3 for Mac can only sync with Papers 3 for iOS and we do not update or support Papers 2 anymore.

    If you have a library in your Papers 2 iOS, you can download Papers 2 for Mac here and sync them first by creating an adhoc (computer-to-computer) network which your iPhone/iPad can connect to.

    These instructions should help with the process:
    http://geeknizer.com/how-to-connect-iphone-to-mac-adhoc-wireless-wi...

    Then once your library is in Papers 2 for Mac, you can then transfer them to Papers 3 following the steps below:

    How to import your Papers 2 for Mac library to Papers 3 for Mac

    Hope this helps.
    Best Wishes,
    Ayie

  7. Ayie closed this discussion on 06 Apr, 2016 08:19 AM.

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