Papers for Mac - Problems

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

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Title State Replies Latest Post
tomyun's Avatar

Unresponsive after recent update

resolved 13 11 May, 2017 06:25 PM by cary
paul's Avatar

Memory Leak?

resolved 7 31 May, 2016 02:38 AM by Ayie
tomyun's Avatar

Paper number occluded by page number on the bottom UI

resolved 3 30 Apr, 2016 10:00 PM by cary
Kave Shams's Avatar

Failing library set-up

resolved 15 29 Apr, 2016 05:44 PM by cary
casey.lamarche's Avatar

PDFs and metadata clean up and sync fix/problem

resolved 10 29 Apr, 2016 05:24 AM by Ayie
Dan Lurie's Avatar

Papers added on iPad do not sync to Mac

resolved 5 29 Apr, 2016 02:18 AM by Ayie
tomyun's Avatar

Sorting not applied when switching back to the list view

resolved 1 28 Apr, 2016 06:25 AM by Ayie
Will Johnson's Avatar

Merged Papers

resolved 1 26 Apr, 2016 09:27 PM by cary
niles.donegan's Avatar

BibTex export by Papers not recognized by OrcID

resolved 1 26 Apr, 2016 08:50 PM by cary
neeshamartellio's Avatar


resolved 0 24 Apr, 2016 07:23 PM by neeshamartellio
Janet's Avatar

Library search index does not work

resolved 3 21 Apr, 2016 05:14 AM by Ayie
Philip P Roessler's Avatar

Firefox extension not working

resolved 5 20 Apr, 2016 03:39 AM by Ayie
a.jaffe's Avatar

Most papers disappear from one machine only after restore from backup

resolved 3 19 Apr, 2016 09:52 AM by Ayie
Nick Bond's Avatar

cannot format document - papers doesn’t even see the right name!

resolved 5 19 Apr, 2016 07:11 AM by Ayie
dragan.mihailovic's Avatar

Lost papers

resolved 3 19 Apr, 2016 04:46 AM by Ayie
jblocher's Avatar

duplicates in .bib file

resolved 4 18 Apr, 2016 06:42 PM by cary
Paul Conduit's Avatar

Can't sync library using dropbox

resolved 10 18 Apr, 2016 06:40 PM by Paul T. Conduit
Florian Kräutli's Avatar

Removing Books from Book Chapter deletes both

resolved 4 18 Apr, 2016 06:40 PM by cary
Bill Evans's Avatar


resolved 6 18 Apr, 2016 06:22 PM by Bill Evans
Manabu Kinoshita's Avatar

Authors not imported

resolved 2 18 Apr, 2016 03:10 AM by Ayie
Ruben van Hooidonk's Avatar

Format option not showing up

resolved 3 18 Apr, 2016 03:02 AM by Ayie
Matthew Jewell's Avatar

Inconsistant font style

resolved 3 17 Apr, 2016 10:10 PM by cary
aiwei's Avatar

author format doesn't work

resolved 1 17 Apr, 2016 09:47 PM by cary
Bill Evans's Avatar

PDF Markup Present at Time of Import Not Showing Up in Database

resolved 2 17 Apr, 2016 09:42 PM by Bill Evans
Andrew Metcalf's Avatar

still buggy when right-clicking reference in pdf and searching the web

resolved 1 17 Apr, 2016 09:28 PM by cary
Jessica Hinojosa's Avatar

Citation format issues in MS Word for Mac

resolved 2 17 Apr, 2016 09:26 PM by cary
Jonathan 's Avatar

Can’t change category of paper

resolved 1 17 Apr, 2016 09:20 PM by Alex
angie's Avatar

issue with keywords

resolved 1 17 Apr, 2016 09:19 PM by cary
Maik Ro's Avatar

Word document has fields but does not recognize citations

resolved 2 17 Apr, 2016 09:03 PM by cary
A M Abdol's Avatar

Pasting Paper Link

resolved 1 17 Apr, 2016 08:45 PM by cary

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